RefundSubmissionForm

Booking Reference Lookup

Enter your reference here to start your application. You can find the reference in your booking confirmation email.:

We regret we are unable to respond to customers where the booking e.g. event, hotel, flight or conference has been cancelled or postponed or is likely to be cancelled or postponed. if you are aware your booking has been or is likely to be cancelled or postponed, please contact your booking or travel agent, ticket company, hotel or event organiser with any further enquires. We are unable to assist you in relation to a cancelled or postponed booking via this service.

Booking Details

Type of Booking:
Event Flight Hotel/Accommodation Conference/Exhibition Tour Hospitality Activity Package

Event Name: *

Event Date: *

Venue Name: *

Date Of Purchase: *

Number Of Tickets: *

Number of Tickets to Refund:

Purchase Currency: *

Total Refund Amount: *

Total Transaction value: *

Required Document Upload

Please upload the required documents outlined in the Reasons for Refunds section above. Files must be no more than 10MB in size.:

If you do not upload the required documents to process your refund, you have 60 days from the date you register your refund application. If you do not upload the documents within this timeframe, you may not receive your refund.

I will upload my supporting documentation later.
I was unable to notify the refund within 60 days of the incident.

Please attach supporting document(s) below

Attach Document No file selected ...

Please note we are unable to refund the cost of any medical Treatment / Prescriptions / Surgery / Appointments. We can only refund you up to £50 or equivalent for the cost of obtaining a medical note to verify your application, subject to a receipt being provided

Purchase Currency: *

Doctor's/Medical note fee: *

Bank Account Holder Information

Your Name (as it appears on your Bank Account): *

Post Code / Zip Code: *

Address Street Line 1: *

Address Street Line 2:

City: *

Country: *

Please do not use a PO Box Address

Payment Information

Please do not submit your debit/credit card details as we cannot process refunds to credit cards as we are not the original merchant.

Please check that your Bank details are correct before you submit your refund application. If they are not correct, it will delay your refund application.

Your Bank Name: *

Bank country: *

Bank state: *

Your Bank Address: *

Bank zip:

Bank city: *

Routing code

Bank Account Number

SWIFT/BIC (SWIFT/BIC Lookup )

IBAN

Refund Application Form

Booking Reference Lookup

Basic Information

Booking Details

Reason for Refund

Required Document Upload

Please note we are unable to refund the cost of any medical Treatment / Prescriptions / Surgery / Appointments. We can only refund you up to £50 or equivalent for the cost of obtaining a medical note to verify your application, subject to a receipt being provided

Bank Account Holder Information

Please do not use a PO Box Address

Payment Information

Please do not submit your debit/credit card details as we cannot process refunds to credit cards as we are not the original merchant.

Please check that your Bank details are correct before you submit your refund application. If they are not correct, it will delay your refund application.

Please do not use a PO Box Address

Please check that your card details are correct before you click 'Save Card'. If they are not correct, it will delay your refund.